MNC offering customer experience solutions looking for a Operations Finance Manager who will report into the COO and lead the Ops team to deliver superior analysis of financial and operational goals/metrics. Role and Responsibilities: - Responsible for increasing profitability by identifying operational gaps in both current delivery processes and internal workflow leakages - Liaise with stakeholders from Customer Success, Workforce Management, and Learning and Delivery Teams to ideate and lead initiatives aimed at plugging gaps - Lead standardization of data management and interpretation practices to drive proactive data-backed decision making - Drive productivity and efficiency - Identify metrics to drive business performance relative to strategic priorities while minimizing risk - Apply analytics & models to deliver business function insights & operational improvements - Support finance partners in the implementation of models, development of ongoing measurement, tracking performance versus expectations, and providing recommendations for corrective actions- Financial Analysis to profitability. - Benefit of work from home Required Skills and Qualifications: - 5-9+ year in BPO Operations industry - Able to manage, guide and lead employees to ensure appropriate operational processes are being used - Strong financial modeling skills in Excel, utilizing power pivot, macros, etc. - Demonstrated ability to work independently in a fast-pace environment and manage multiple competing priorities - Excellent analytical skills and ability to problem solve, understanding of the business process, and systems optimization. - Person that strives to do business smarter and faster - Strong interpersonal, communication, negotiation, and presentation skills - Must possess personal & professional integrity

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Finance Operations Manager - BPO Operations Industry 

Job Description for Finance Operations Manager - BPO Operations Industry  in HR Access Consulting in  Any Location for (5-10) years of experience. Apply Now!