Leadership & Process Ownership

- Lead the end-to-end AP and Inventory Reconciliation function across warehouses, fulfillment centers, and dark stores.

- Establish scalable reconciliation frameworks, controls, SOPs, and governance mechanisms for high-volume operational environments.

- Drive standardization and continuous improvement of reconciliation processes across business units and geographies.

Vendor & AP Reconciliation

- Oversee reconciliation of large transaction volumes with brands, suppliers, and procurement partners.

- Ensure accurate matching and closure of POs, GRNs, invoices, claims, debit notes, credit notes, and payment records.

- Drive resolution of complex vendor disputes, commercial mismatches, and aged reconciliation items.

- Partner with procurement and finance leadership to improve payable accuracy and working capital efficiency.

Inventory Reconciliation & Controls

- Build robust controls around inventory movements across warehouses and dark stores.

- Monitor inter-warehouse transfers, stock adjustments, returns, shrinkage, damages, and inventory variances.

- Ensure system-level integrity between WMS, ERP, finance, and operational inventory records.

- Lead investigations into stock losses, reconciliation gaps, and operational leakages.

Outsourced Operations Management

- Manage and govern outsourced reconciliation partners and shared service operations.

- Define KPIs, SLAs, productivity benchmarks, and governance reviews for external partners.

- Ensure quality control, timely closure of open items, and operational efficiency within outsourced processes.

- Evaluate automation and technology-led solutions to reduce manual dependency and improve accuracy.

Cross Functional Business Partnership

- Work closely with category, business, procurement, operations, supply chain, finance, and technology teams.

- Support onboarding of new brands/vendors by embedding reconciliation and financial control frameworks upfront.

- Act as a strategic partner to business teams in improving process discipline and operational visibility.

Technology, Automation & Analytics

- Drive automation initiatives across reconciliation workflows, exception management, and reporting.

- Collaborate with product and technology teams to strengthen ERP/WMS integrations and reporting capabilities.

- Develop dashboards, MIS, variance analytics, and management reporting frameworks for leadership visibility.

Governance, Compliance & Risk Management

- Strengthen financial controls and audit readiness across inventory and payable processes.

- Ensure compliance with internal policies, accounting standards, and audit requirements.

- Identify operational and financial risks proactively and implement mitigation mechanisms.