Finance Administrative Manager

At Ecolab, you can help take on some of the worlds most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy, and healthy environments.

With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters.

Are you ready to make an impact?

Introduction

Ecolab is seeking a Cash Application Manager supporting our Global Business Services team in Pune, India, to provide AR support to all divisions aligned to Shared Services.

The position is accountable for all cash application activities across multiple divisions for complex and high impact applications, new associate training, and may provide additional high-level support to other CBC functions.

This role supports AR problem resolution processes which require critical thinking and big picture decision making skills related to customer issue resolution.

The manager will work within credit policy guidelines to improve DSO/Cash flow and reduce risk while also acting as key liaison with both internal and external customers.

This leader will also be accountable for driving a continuous improvement culture focused on accelerating first pass payment application rates, maintaining strong AR controls (SOX, Escheatment etc.) and adherence to standard operating procedure (SOPs) and desk top procedures (DTPs), ensuring process and policy compliance.

Whats In It For You

The opportunity to take on some of the worlds most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments.

The ability to make an impact and shape your career with a company that is passionate about growth.

The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best.

What You Will Do

- Adheres to company and department policies utilizing function SOPs and DTPs in daily activities.

- Responds to escalated requests as needed and working to end to end resolution.

- Use critical thinking and analytical skills to develop and maintain key reporting metrics.

- Reporting and process ownership, maintaining key metrics and working to resolution.

- Communicate within and across CBC teams key information to key stakeholders.

- Maximizes use of CBC processes and systems to manage risk and accelerate cash flow.

- Develop deep knowledge of customer payment (Order to Cash) processes.

- Leverages extensive process knowledge across business systems to recognize process

deficiencies and leads development and implementation procedural changes to improve

productivity and service levels.

- Establishes and maintains strong working relationships with corporate account sales

management teams (AVPs/CAMs/AMs) and external/internal customer contacts

(Accounting, Division Controllers, Audit, ShS Managers, RMS, Commercial Banks).

- Maintains a positive, professional manner using appropriate business communication.

- Demonstrates urgency to resolve issues with associates, internal and external customers.

- Uses sound judgment in decisions and interactions.

- Leverage SLAs and KPIs to drive daily activity.

- Subject matter expert and resource for ad hoc project support.

- Provide coaching and first line problem resolution assistance to team members.

- Achieves individual objectives related to SLAs and KPIs.

- Other responsibilities as defined.

- Coach associates to fully leverage capabilities and actively work to build upon individual

strengths to ensure targets, due dates, and quality standards are achieved.

- Ensures operations meet expected performance levels for efficiency and effectiveness.

- Accountable for banking relationship relative to accurate and timely handling and posting

of Customer payments.

- Accountable for processes supporting payment exceptions, discrepancies etc. and timely

handling and resolution, root cause analysis and upstream communication of key drivers to

minimize recurring issues.

- Optimize cash posting algorithm to maximize automation of payment posting.

- Leverage technology to advance business processes and accelerate Customer payments

(EDI, ACH, CC, etc.

- Maintain coding structure for payment discrepancies to create analytics, identify root

causes, drive upstream improvements.

- Provide key stakeholders with reporting relative to root cause opportunities.

Minimum Qualifications

- Degree in Business, Accounting, Finance, or related field Masters Degree strongly

preferred

- A minimum of 8 years related experience in credit, finance, accounting, customer service, and/or office environment Collections and cash application experiences ideally in a high-volume and multi-platform environment

- Experience managing a team

- Proficient in Microsoft Office application Excel

- Fluent in English.