Field Supervisor - Travel Retail

Field Supervisor, India - Travel Retail | Luxury Beauty Brand | 18 - 20 LPA

Designation : Field Supervisor, India - Travel Retail

Reporting to : Area Manager (Mumbai Based)

Office Location: Noida

Key Functions and Responsibilities:

This role will contribute to the business unit's targets achievements by:

1. Planning

- Support the sell-out and market share growth targets (i.e. define and split sell-out targets by store)

- Plan budget and team schedules for the Brand Representatives and promoters

- Plan, order and monitor testers, POS materials, and visuals per store.

- Plan depletion schedules /innovative and creative ideas to push sales and observe competitor activities and align with Area Manager and Sales Director.

2. Execution

- Implement the promotional account calendar (i.e. GWP, incentives, manpower) and provide quantitative and qualitative reporting to Marketing Team and to Area Manager whenever needed.

- Proactively proposing relevant correcting actions and In-Store support whenever needed to ensure retail excellence and the meeting of monthly retail targets fixed per store:

- Suggest ways to improve business and maximize opportunities in point of sales

- Anticipate potential operational or In-Store issues

- Ensure stores have proper stock level and are in line with the merchandising guidelines

- Collaborate with the In-Store Team to ensure excellent execution of high profile visuals for animations

- Provide feedback to Area Manager on his/her market knowledge and insight gathering (e.g. market intelligence, competition's marketing activities).

- Build strong links with shop floor and back-office personnel (i.e. operators, trainers, buyers and external field sales force).

- Solve operational issues efficiently with the store operations team.

- Advise clients on requirements for external field sales force under perimeter.

- Organize and provide product training through clients for external field sales force especially in areas that may not be covered by the Trainer for secondary markets.

3. Control

- Gather information and provide relevant reports (Sales Report, Post Launch Reports, Training Reports, Competition Reports, Client Master File and Store Check Reports) to Area Manager/Marketing Team

- POSM Control and Orders

- BRs salaries and commissions follow up (in alignment with Area Manager and Sales Director before communicating)

4. People Management

- Involve in the hiring process of Brand Representatives and promoters as per planned headcount and ensure they fit into culture.

- Build good relationship with BRs and motivating them and feed them with more knowledge and guide them for sales targets.

The Successful Applicant

- 3 - 5 years of experience in a similar role in a multinational FMCG or Luxury company within the Travel Retail channel. Experienced in Trade Marketing/Operations in retail. It will be an advantage if this individual has been a Beauty Consultant/ Brand Ambassador earlier in career.