Head Ecommerce

Ecommerce sales function for India to maximize sales revenues, establish sales processes and ensures the right organization and structure is in place to deliver on the Ecommerce sales objectives in short term as well as long term.

KRAs include:

- Responsible for achieving budgeted sales volumes, and profit margin and accountable for managing the sales orders.

- Audit online sales channels to ensure policies, procedures and standards are met.

- Establish clear short- and long-term e-commerce strategy, together with external and internal stakeholders.

- Drive selling-out, ensure profitability and growth of the online key account by continuously optimizing the e-fundamentals, including e-Distribution, e-Shelving, e-Merchandizing etc.

- Maintains and develops a credible and productive long-term relation with Key accounts local management, based on the deep understanding of their strategies and priorities, market insights, external and industry trends, consumer & shopper insights, competitive landscape.

- By understanding customer's business needs, consumer and shopper behavior and requirements in providing relevant value propositions, being the orchestrator of the relationships with accounts.

- Optimize the daily sales and realize the budgets, planning and targets.

- Create successful sell out activities, through the development and implementation of joint local activation plan with customer, in line with the Versuni strategy for the account for the Preethi brand.

- Systematically analyzing and reporting of sales results, expectations, market, competition, and trends to make proposals for improvement.

- Monitor the customer experience and purchase path to improve purchases rate and provide data expertise to deploy & adapt the strategy.

- Responsible for inventory control and loss prevention management. Ensure that all loss prevention matters are reported, investigated, and corrected in a timely manner when related to ecommerce.

ESSENTIAL SKILLS REQUIRED :

Behaviors :

- Customer and Consumer centric attitude / obsession

- Entrepreneurial, results-oriented

- Sell-out based performance management.

- Encourage data-driven decision-making.

- Problem solving attitude; You are a creative solutions finder with the ability to deliver new thinking and techniques.

- Collaborates & Builds Networks. A team player that can both execute and take a helicopter view on the business. Manage by influence and work effectively with cross functional teams

Key Skills:

- Strategic thinking/business planning

- Customer relationship management

- Strong negotiation skills

- Digital savvy

- Contribution and execution of Joint business plans

- Analytical skills

- Lead & Opportunity Management

- Problem Solving / LEAN certified

People :

- Ensure that right organization is in place to deliver on the sales objectives

- Leads, coaches, directs and motivates the team, encourage inclusivity

- Manages pipeline of talents for the organization, and build capabilities in the organization

- Optimizes organization for speed & costs

- Builds capabilities