FatakPay Digital - Team Lead - Telesales

Team Lead - Telesales

Description:

About the job

Company Description:

- FatakPay is revolutionizing access to credit by providing fast and secure financial solutions to meet urgent needs.

- With no interest fees or hidden charges, FatakPay ensures a seamless and transparent transaction experience through its user-friendly app.

- Users can easily sign up, get digitally approved, and carry out transactions conveniently.

- FatakPay is driving innovation in the FinTech industry across India while focusing on empowering companies to create exceptional employee welfare programs.

Role Description:

- This full-time, on-site Team Leader - Telesales role is based in Mumbai.

- The Team Leader will be responsible for managing and motivating the telesales team to achieve sales targets, leading customer service efforts, and ensuring high-quality interactions with clients.

- Daily responsibilities include setting performance goals, monitoring team progress, providing actionable feedback, building strong customer relationships, and reporting on team performance to senior management.

- The role requires leadership skills and a results-driven approach to achieve organizational objectives.

Qualifications:

- Strong Communication and Customer Service skills, with the ability to maintain excellent rapport with clients.

- Proven ability in Team Management and Team Leadership to drive performance and team motivation.

- Experience in Telesales and Sales with a focus on achieving and surpassing targets.

- Problem-solving skills, analytical thinking, and ability to work in a fast-paced environment.

- Experience in a leadership role within sales or customer service is preferred.

- Bachelor's/Master's degree in Business, Marketing, or a related field is an advantage