Fanatics - Business Systems Analyst - Microsoft Dynamics 365
Posted 4 months ago
Posted 4 months ago
Description:
About the job
Key Responsibilities:
- Lead and develop a team of Business Systems Analysts / Technical Analysts
- Partner with Finance, Supply Chain, and Operations to translate business needs into scalable system solutions
- Drive AI-led transformation initiatives
- Govern process design, configuration, and customizations to protect platform stability and upgradeability
- Oversee UAT, releases, and production support, ensuring minimal disruption during high-volume periods
- Drive functional stability and incident resolution, including root cause analysis for recurring issues
- Ensure financial and operational controls, audit readiness, and data integrity
- Manage system integrators and vendors, ensuring quality and accountability
Skills, Tools & Experience:
- Proven experience leading functional and technical teams in retail, eCommerce, or high-transaction environments
- Strong understanding of end-to-end business processes (O2C, P2P, Inventory, Finance)
- Working knowledge of D365 integrations, reporting (Power BI or any other), and data reconciliation
- Led automations leveraging power automate and implemented user apps using power apps
- Demonstrates great Leadership qualities
- Ability to balance speed, scalability, and controls with a product-oriented mindset
- Detail-oriented with exceptional project management and process optimisations skills
- Exceptional verbal and non-verbal communications skills
- Exceptional ability to prioritise, respond quickly, troubleshoot and resolve issues in a methodical and effective manner
- Exceptional ability to work effectively in both an independent and team environment co-operating across multiple functions
- Exceptional ability to thrive in a fast paced and dynamic environment
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