Job Description - Head Learning & Development (L&D)

Location: Noida

Department: Human Resources

Reports To: Head HR

About Falcon Autotech

Falcon Autotech is a dynamic leader in global intralogistics automation solutions. With over a decade of industry experience, Falcon collaborates with pioneering brands across E-Commerce, CEP, Fashion, Food/FMCG, Auto, and Pharmaceutical sectors. At Falcon, we design, manufacture, supply, implement, and maintain world-class warehouse automation systems worldwide. Our commitment to innovation is evident in our proprietary software and cutting-edge hardware integration capabilities which ensure success in all the projects we deliver.

Position Summary

The Head - Learning & Development will be responsible for designing and executing the organization's learning strategy to build technical, managerial, leadership, sales, project execution, and customer service capabilities across Falcon Autotech. The role will focus on creating a high-performance learning culture, strengthening leadership pipelines, accelerating employee productivity, and ensuring future-ready capabilities aligned with business growth objectives.

The incumbent will partner closely with business leaders to identify capability gaps, develop structured learning interventions, and establish measurable learning outcomes that directly impact business performance.

Key Responsibilities :

1. Learning & Development Strategy :

- Develop and implement the company's enterprise-wide learning and capability-building strategy.

- Align learning initiatives with business goals, growth plans, technology roadmap, and workforce requirements.

- Build annual L&D plans and budgets based on organizational priorities and competency gaps.

- Establish learning governance, policies, frameworks, and measurement systems.

2. Technical Capability Development :

- Design structured learning frameworks for Engineering, Manufacturing, Support (Service), Projects, Installation, Sales among others.

- Develop certification programs for engineering, installation, service & other teams.

- Create technical competency matrices and skill progression frameworks.

3. Leadership Development :

- Design leadership development programs for first-line managers, middle managers, and senior leaders.

- Build succession pipelines for critical positions.

- Drive coaching, mentoring, and leadership assessment initiatives.

- Develop high-potential employee programs.

4. Sales & Commercial Capability Building :

- Enhance capabilities in consultative selling, solution selling, key account management, negotiation, and customer engagement.

- Partner with Sales leadership to improve commercial effectiveness and win rates.

5. Learning Operations & Digital Learning :

- Establish and manage Learning Management Systems (LMS) and digital learning platforms.

- Drive blended learning approaches including classroom, virtual, self-paced, simulations, and on-the-job learning.

- Build a learning content repository and knowledge management system.

- Promote learning culture across the organization.

6. Performance & Capability Integration :

- Integrate competency development with performance management and career progression frameworks.

- Conduct training needs analysis.

- Measure learning effectiveness using defined KPIs and ROI methodologies.

7. Employee Onboarding & Early Career Programs :

- Develop structured induction and onboarding programs.

- Create accelerated learning pathways for graduate engineers, trainees, and new hires.

- Reduce time-to-productivity for new employees.

8. External Partnerships :

- Build partnerships with universities, technical institutes, OEMs, certification bodies, and training providers.

- Benchmark best practices in manufacturing, automation, logistics, and technology sectors.

- Identify government-funded and industry certification opportunities where applicable.

Qualifications :

- Bachelor's degree in Engineering, Business, Human Resources, Organizational Development, or related field.

- Master's degree/MBA preferred.

- Relevant certifications in Learning & Development, Leadership Development, Coaching, Instructional Design, or Organizational Development will be an advantage.