About the role:

F5 is seeking an experienced Business Systems Analyst (BSA) with a focus on Coupa to join our Employee Experience (EX) team, providing dedicated support and strategic implementation for our EMEA and APJC regions.

In this role, you will be the key liaison between the Finance/Procurement business stakeholders and the technology team, responsible for optimizing the Coupa platform and related P2P (Procure-to-Pay) processes to meet the unique requirements and compliance standards of the regions you support.

Responsibilities:

- Serve as the subject matter expert (SME) for the Coupa platform within the EX organization, with a primary focus on configuring, optimizing, and supporting P2P modules (e.g., Procurement, Invoicing, Expenses, Sourcing).

- Partner directly with Finance, Procurement, and Legal teams in the EMEA and APJC regions to capture detailed business requirements, analyze local regulatory needs, and translate them into functional design specifications for Coupa solutions.

- Drive the end-to-end delivery lifecycle for Coupa enhancements and new features, including requirement gathering, functional design, configuration, testing (UAT support), and deployment, ensuring local compliance is met.

- Analyze current P2P and Spend Management business processes, identify gaps, and propose solutions within Coupa to drive standardization, efficiency, and adoption across the supported regions.

- Work closely with the Integration Engineering team to define data mapping and integration logic between Coupa and other enterprise systems (e.g., Oracle, Workday, ERPs), ensuring regional data integrity.

- Create and maintain comprehensive documentation, including process flows, functional specifications, and training materials for end-users and support staff in EMEA and APJC.

- Provide Tier 2/3 functional support for Coupa, troubleshooting complex issues, analyzing root causes, and implementing effective, timely resolutions.

Qualifications:

- Experience as a Business Systems Analyst or Functional Consultant focused on Finance or Procurement systems.

- Hands-on experience with the Coupa platform, including configuration and implementation of core modules (Procurement, Invoicing, Expenses, Contract Management).

- Demonstrated experience supporting or implementing Coupa for organizations with a significant presence in the EMEA and/or APJC regions, including knowledge of regional statutory/tax requirements and localizations.

- Strong understanding of end-to-end Procure-to-Pay (P2P) and Spend Management processes.

- Proven ability to bridge the gap between business requirements and technical implementation, translating complex business problems into clear functional and technical specifications.

- Experience working with integration methodologies and understanding API/integration documentation for connecting Coupa to ERP/Financial systems (e.g., Oracle, SAP).

- Excellent analytical, communication, and presentation skills, with the ability to effectively engage and influence stakeholders across different cultures and time zones.

- Self-starter with the ability to work independently and manage multiple concurrent projects.

Equal Employment Opportunity:

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.