Description:

Job Description Branch Manager Bangalore.

About the Role:

- Branch Manager has to develop the region as individual P&L center.

- Has to open an office, kick start business development activities, set up the team, start operations, assign and direct all work performed in the branch.

- He will have to manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.

- He will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Roles And Responsibilities:

- Define the strategic priorities of the branch to grow the business.

- Business Development responsibilities.

- Identity and develop new customers.

- Corporate client management and development.

- Network to improve the presence and reputation of the branch and company.

- Develop budgets and targets for the financial year and present the progress of those budgets to management.

- Operational responsibilities.

- Manages the logistics function and personnel within assigned area of responsibility.

- Plan logistics operations for clients including coordination of transportation and communication with vendors.

- Handling all primary communications and escalations with agents and customers.

- Taking all intra branch escalations and mitigating the same.

- 100% bill preparations and documents submission to clients.

- Evaluate and improve team processes and procedures maximize efficiency and increase value to the customer.

- The branch manager will be responsible for creating and developing an new business unit as P&L center, which involves business development, people management activities for the branch including performance management of direct/ indirect reportees, recruitment, and career development.

- Address customer and employee satisfaction issues promptly.

Requirements:

- Graduate/Post Graduate preferred with relevant knowledge on Customs clearance (Import & Export) activities, Freight Forwarding, Shipping, and Business Development.

- 6+ years of relevant experience in senior roles such as Asst /Dy Manager sales, Manger / Sr.

- Manager Sales, Asst .

- Branch Manager / Branch Manager or in similar role.

- Should have complete knowledge in the assigned region such as potential market, potential customers, available opportunities of growth, existing contacts with all partners like customers, vendors etc.

- Ability to develop a branch and successful P&L center.

- Ability to meet sales targets and Operations goals.

- Import and export customs clearance knowledge.

- Excellent written and oral communication and writing skills.

- Excellent organizational skills.

- Ability to streamline operations and make improvements for our clients.