Exotel - Voice AI GTM Strategist

About us:

- Exotel is one of Southeast Asia's largest cloud telephony companies.

- We aim to change the way enterprises look at customer communication.

- We build the best-in-class communication products that power the companies of today and tomorrow.

- We are a young company with humble beginnings in 2011 that grew from a 3-member team to 150+ employees in 2018.

- Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3. 2 billion voice API calls, and 3.2 billion business SMS.

Role Overview:

- We are looking for a high-caliber Voice AI Strategist to drive go-to-market (GTM) strategy and problem-solving initiatives for our Voice AI products.

- The ideal candidate combines strong technical aptitude with structured consulting experience and the ability to operate in ambiguous, fast-moving environments.

- This role will work closely with product, engineering, and business teams to shape strategy, influence execution, and accelerate market adoption of Voice AI solutions.

Key Responsibilities:

- Own and drive GTM strategy for Voice AI products, including market sizing, positioning, pricing, and launch planning

- Partner closely with engineering and product teams to translate technical capabilities into clear customer value propositions

- Solve complex, ambiguous business and product problems using structured thinking and data-driven approaches

- Conduct deep market, customer, and competitive analysis to inform strategic decisions

- Influence cross-functional stakeholders and leadership without direct authority

- Support strategic initiatives such as new market entry, partnerships, and product roadmap prioritization

Required Qualifications:

- Strong academic background from IIT / BITS / NIT or equivalent top-tier institutions

- 1-2 years of post-MBB experience (McKinsey, BCG, Bain preferred)

- Exposure to technology or SaaS sector (Voice AI, AI/ML, or platform businesses preferred)

- Proven experience in GTM strategy, commercialization, or growth initiatives

- Excellent problem-solving and structured thinking skills

- Ability to collaborate effectively across functions and influence senior stakeholders

- High comfort level in ambiguous and evolving environments

Core Competencies:

- Technical understanding and ability to engage with engineering teams

- Go-to-Market strategy and execution

- Structured problem solving and analytical rigor

- Collaboration, stakeholder management, and influencing skills

- Adaptability and resilience in uncertain, fast-paced contexts