Exotel - Senior Sales Manager - VoiceBots & Chatbots - Financial Services Cluster

About Us:

Exotel is one of Asia's largest customer communication platforms.

We are on a mission to move enterprise customer communication to the cloud.

In 2020, we powered over 4 billion calls and connected over 320 million people.

We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc.

We also power customer communication for some of the top banks in the country.

Join us on this journey to improve how companies look at customer communication.

Read our growth story here.

About the Role:

At Exotel, we help leading banks and insurers transform customer conversations at scale.

As an Enterprise Sales Manager - Financial Services, you will own large, complex enterprise deals, selling AI-powered Voice Bots, Conversational AI, CCaaS, and CPaaS solutions.

This is a quota-carrying, individual contributor role with full ownership of the enterprise sales cycle.

What Youll Do:

- Own end-to-end enterprise sales cycles across Financial Services accounts.

- Drive new logo acquisition and strategic account expansion.

- Position AI & Voice Bots as levers for CX improvement, cost optimisation, and compliance.

- Engage CXOs, Digital, CX, IT, and Operations leaders.

- Lead discovery, solutioning, pricing, and contract negotiations.

- Partner with Product, Pre-sales, and CX teams to close complex deals.

- Maintain strong pipeline hygiene and forecast accuracy.

Success Metrics:

- Enterprise revenue and pipeline targets.

- AI & Voice Bot deal contribution.

- Deal size, win rates, and forecast accuracy.

What Were Looking For:

- 10+ years of enterprise B2B sales experience (SaaS, platforms, or managed services).

- Proven experience selling to Financial Services customers.

- Exposure to AI, Voice Bots, Conversational AI, CCaaS, or CPaaS solutions.

- Strong solution-selling, commercial, and executive communication skills.

Who Will Succeed:

- Enterprise sellers who thrive in long, complex sales cycles.

- Professionals who are comfortable selling AI with clear business outcomes.

- Self-driven, outcome-oriented.