POSITION TITLE : Manager - Learning & Development  BUSINESS UNIT : Human Resources  REPORTING TO: VP- Learning and Development  NO OF REPORTEES: Nil  LOCATION : Head Office, Bangalore  Position Summary (Comprehensive summary of what the job exists to accomplish) :   - To take care of all training needs arising out of the Head office. To handle all existing training programs for field customer service teams (including Field Customer Service Teams - FOCuS)  - Managing periodic assessments for various verticals  - Manage training for Service partner teams  - Content design, dashboard reporting etc.  - End to End management of Learning Management System and Training Management System  - Deliver behavioral training as required by the management  Key Accountabilities (A collection of duties and/or responsibilities assigned) :  - To reach out to various stake holders, comprehend functional training needs as expressed by the stake holders including all functions under CSO & Service Delivery, Call Centers, Field Focus and IT.  - To manage employee induction for the Head office  - To manage the smooth execution of the FOCuS CSE Induction  - Create training modules   - Conduct Train the Trainer and certification  - Conduct content and delivery audits  - Track and report progress of various training on a periodic basis  Skills, Knowledge & Qualifications (Framework required by the position) :  - Min Graduate; Minimum 5 years of work experience  - Work experience in Life Insurance Sales, Sales Training or Operations for a minimum of 2 years is a must.  - Candidate should be proficient in Written and Spoken English  - Should be able to make PowerPoint presentations and dashboards and MIS on Excel  Personal Attributes & Competencies :   - Strong conceptualization skills  - Strong People Orientation  - Should be able to negotiate  - Highly organized  - Ability to cope up with multiple assignments  Performance Measures (The quantitative measures of the job's overall responsibility) :  - Mandates of delivery  - % of people completing mandatory training programs and learning events on time  - % of people trained achieving their performance in the first 3 months   (KRAs and objectives will be finalized based on the then existing business needs)

Bangalore

Exide Life Insurance - Manager - Learning & Development 

Job Description for Exide Life Insurance - Manager - Learning & Development  in Exide Life Insurance in  Bangalore for (5-8) years of experience. Apply Now!