Executive Vice President - India Operations - IT Services

Role Overview:

Lead and scale India operations, focusing on revenue growth, customer engagement, and team performance.

Key Responsibilities:

- Drive revenue growth through strategic account expansion.

- Lead operational functions for delivery excellence.

- Establish governance and KPIs for scalable growth.

- Enhance customer satisfaction and retention.

- Build a high-performing culture focused on talent development.

Must-Haves:

- 18 - 25 years of experience in technology services, digital engineering, IT services, or consulting, with significant experience in senior business leadership roles.

- Currently managing a large technology organization, spanning engineering, delivery, operations, and customer-facing teams.

- Proven ownership of revenue growth and business expansion, including growing strategic accounts, winning new clients, cross-selling services, and expanding business across EMEA markets.

- Hands-on P&L / business-unit ownership, with accountability for revenue, margins, profitability, utilization, productivity, and operational performance.

- Strong executive relationships with global customers, with experience acting as an executive sponsor for strategic accounts, leading C-level conversations, major escalations, and long-term account growth.

Additional Information:

- Experience in digital transformation is a plus.

- Strong communication style with stakeholders at all levels.

- Lead cross-functional teams and initiatives.

- Location based in Bengaluru.