Executive Director - Operational Excellence - Finance Function - Investment Banking

- A Strategic role partnering with Senior leadership & Global Controller to drive process optimisation and operational efficiency across the financial Controllership function.

- This position leads initiatives that span complex, enterprise-wide processes and diverse technology ecosystems to enhance financial reporting accuracy, accelerate close cycles and modernise financial operations

- This is pivotal role reports directly to the GPLs and partners with central Process Performance Excellence (PPE) team to elevate operational maturity across GCFO workstreams

- Drive PPE Framework & Op Ex Strategy within relevant GPL workstream to identify optimisation opportunities - Collaborate with GPLs and work on Book of work to focus to uplift the maturity of the processes and making it leaner etc.

- Play a critical role in process mining, identifying KPIs & dashboards to drive process insights

Key Responsibilities

- Process Transformation & Innovation - Lead end-to-end process redesign initiatives across financial Controllership operations, managing large-scale, cross functional initiatives that touch multiple geographies, business units and stakeholder groups to standardise workflows and eliminate inefficiencies.

- Architect scalable operating models that support business growth while reducing complexity & operational risk

- Champion automation & digital transformation leveraging RPA, AI/ML, and intelligent workflow solutions

- Establish PPE governance frameworks with clear ownership, controls, & performance metrics

- Drive standardisation & harmonisation of processes across regions & business units

- Drive technology enablement and integration across a complex systems landscape including SAP, non-SAP ERP applications, and emerging AI solutions, ensuring seamless data flow and process automation that reduces manual effort and strengthens controls.

- Pioneer the adoption of Agent AI and intelligent automation within controllership processes, evaluating use cases, managing implementation, and realizing measurable benefits in efficiency, accuracy, and strategic value delivery.

Experience & Expertise:

- 20+ years in finance operations, with 5+ years leading operational excellence or transformation programs

- Proven track record delivering large-scale process transformation in banking or financial services

- Deep domain expertise across multiple finance functions (Accounting, Financial Reporting, FP&A, Treasury, Tax)

- Hands-on experience with process improvement methodologies (Lean, Six Sigma, Kaizen, Value Stream Mapping)

- Demonstrated success implementing automation solutions (RPA, workflow tools, AI-enabled platforms)

- Strong understanding of regulatory environment and compliance requirements in banking

Skills and Experience:

Technical & Analytical Skills :

- Expert in process mapping, analysis, and redesign using tools like ARIS, Signavio, or Celonis - Proficient in data analytics and visualization platforms (Tableau, Power BI, Alteryx)

- Strong knowledge of ERP systems (SAP, Oracle) and finance technology ecosystem

- Experience with project management methodologies (Agile, Waterfall, hybrid approaches)

- Advanced Excel and data manipulation capabilities for complex analysis