
Key Responsibilities:
Process Transformation & Innovation:
- Lead end-to-end process redesign initiatives across financial Controllership operations, managing large-scale, cross functional initiatives that touch multiple geographies, business units and stakeholder groups to standardise workflows and eliminate inefficiencies.
- Architect scalable operating models that support business growth while reducing complexity & operational risk
- Champion automation & digital transformation leveraging RPA, AI/ML, and intelligent workflow solutions
- Establish PPE governance frameworks with clear ownership, controls, & performance metrics
- Drive standardisation & harmonisation of processes across regions & business units
- Drive technology enablement and integration across a complex systems landscape including SAP, non-SAP ERP applications, and emerging AI solutions, ensuring seamless data flow and process automation that reduces manual effort and strengthens controls.
- Pioneer the adoption of Agent AI and intelligent automation within controllership processes, evaluating use cases, managing implementation, and realizing measurable benefits in efficiency, accuracy, and strategic value delivery.
Operational Excellence & Quality Management
- Spearhead financial reporting transformation initiatives, streamlining reporting processes and leveraging automation to deliver timely, accurate insights that support strategic decision-making across the organization.
- Design & implement comprehensive quality assurance frameworks with zero-defect mindset - Deploy Lean Six Sigma methodologies to eliminate waste, reduce variation, & optimise resource utilization - Build continuous improvement culture through kaizen events, process mining, & root cause analysis
- Operationalise KPI dashboards & real-time monitoring capabilities for proactive issue resolution - Lead defect prevention programs & implement mistake-proofing techniques across critical processes
Experience & Expertise:
- 20+ years in finance operations, with 5+ years leading operational excellence or transformation programs
- Proven track record delivering large-scale process transformation in banking or financial services
- Deep domain expertise across multiple finance functions (Accounting, Financial Reporting, FP&A, Treasury, Tax)
- Hands-on experience with process improvement methodologies (Lean, Six Sigma, Kaizen, Value Stream Mapping)
- Demonstrated success implementing automation solutions (RPA, workflow tools, AI-enabled platforms) - Strong understanding of regulatory environment and compliance requirements in banking
Skills and Experience:
Technical & Analytical Skills
- Expert in process mapping, analysis, and redesign using tools like ARIS, Signavio, or Celonis
- Proficient in data analytics and visualization platforms (Tableau, Power BI, Alteryx)
- Strong knowledge of ERP systems (SAP, Oracle) and finance technology ecosystem
- Experience with project management methodologies (Agile, Waterfall, hybrid approaches)
- Advanced Excel and data manipulation capabilities for complex analysis
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