Designation:

Executive Assistant - Strategy & Operations

Job Description:

- To support the CEO in driving execution of the approved Annual Operating Plan (AOP) and strategic business priorities by monitoring operational performance, tracking business targets, coordinating cross-functional initiatives and ensuring timely implementation of management decisions.

- Drive implementation of the approved AOP across business functions; track progress against business targets, operational milestones and strategic objectives, and coordinate with functional heads to review progress against planned deliverables.

- Identify gaps between planned and actual performance, ensure timely follow-up on corrective actions, and highlight delays, execution challenges and risks affecting achievement of AOP targets.

- Monitor execution of strategic initiatives related to business growth, new product development, market expansion and operational improvement; track key projects against timelines, milestones and expected outcomes and prepare regular status updates.

- Support the CEO in driving special projects and strategic assignments; coordinate with stakeholders to resolve execution challenges and remove operational bottlenecks.

- Conduct periodic follow-ups with business and functional teams; track KPIs across Sales, Supply Chain, Manufacturing, Procurement, Quality and other functions, covering targets, productivity, delivery commitments and process efficiency.

- Act as the coordination point between the CEO's Office and functional heads; follow up on commitments, deliverables and pending actions, facilitate resolution of interdepartmental dependencies, and escalate critical issues requiring senior management intervention.

- Prepare agendas, presentations and operational updates for business review meetings; document management decisions and prepare Minutes of Meeting (MOM).

- Maintain a centralized tracker for action items, owners, deadlines and completion status; follow up on pending actions, escalate overdue deliverables, and update the CEO on progress, challenges and critical decisions required.

- Consolidate operational data from different functions; prepare dashboards and reports comparing planned targets with actual achievements, analyse trends, identify recurring execution gaps and provide data-driven insights. Ensure accuracy and timely submission of management reports.

- Identify opportunities to improve operational efficiency and cross-functional coordination; track implementation of process improvement initiatives, support standardization of reporting mechanisms, review processes and trackers, and monitor effectiveness and timely closure of corrective actions.

Desired profile:

- Advanced proficiency in MS Excel and PowerPoint

- Experience in KPI monitoring, operational MIS, project tracking and cross-functional coordination

- Strong understanding of business operations and performance management

- Good analytical skills; able to analyse trends and provide data-driven insights for operational decisions

- Effective in coordinating with multiple stakeholders and departments, and in driving accountability for agreed timelines and deliverables

KPIs:

- Achievement of approved AOP targets and operational milestones

- Timely execution of strategic initiatives and CEO-led projects

- Closure rate of management action items within agreed timelines

- Timely identification and escalation of operational deviations

- Accuracy and timeliness of performance dashboards and MIS reports

- Effectiveness of cross-functional coordination and issue resolution

- Completion of corrective actions and operational improvement initiatives