EvolutionCo - Communications Consultant

Description:

About the Role

We are seeking a motivated and articulate Communications Consultant to drive client engagement, support business development, and strengthen brand relationships through effective communication.

The ideal candidate will have a strong command of language, excellent interpersonal skills, and the ability to understand client needs while providing tailored solutions that contribute to the companys growth.

Key Responsibilities (KRA)

- Engage with potential and existing clients to present company services and value propositions effectively.

- Build strong client relationships by providing accurate information, addressing concerns, and resolving issues promptly.

- Identify new business opportunities by understanding client requirements and recommending appropriate solutions.

- Conduct follow-ups with clients to nurture relationships and ensure satisfaction with company offerings.

- Maintain detailed and updated client records in the CRM database.

- Participate in brainstorming sessions to develop innovative communication strategies and business outreach plans.

- Collaborate with internal teams to ensure alignment between client expectations and service delivery.

- Support marketing and sales initiatives by contributing to campaign messaging and outreach content.

- Track communication metrics and report performance insights to management.

- Uphold brand voice and ensure all communication is clear, professional, and consistent across channels.

Required Skillsets

- Master's/Bachelors degree in Communications, Marketing, Business Administration, or a related field.

- Minimum 2 years of experience in client communication, business development, or account servicing.

- Excellent verbal and written communication skills with a confident and persuasive tone.

- Strong interpersonal and relationship management abilities.

- Proven negotiation and conflict resolution skills.

- Logical and analytical mindset with problem-solving aptitude.

- Ability to learn and articulate product or service details effectively.

- Organized, proactive, and detail-oriented with strong documentation habits.

- Familiarity with CRM systems and customer database management