ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific.

With 39 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms.

ETP's cloud-native solutions-ETP Unify and Ordazzle-cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration.

For large-format retail, ETP V5 offers a hybrid omni-channel suite.

Built on secure, scalable M.H architecture.

ETP delivers frictionless, personalized experiences across channels.

Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment.

Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html

For more information, log on to : www.etpgroup.com

Department: Enterprise Global Solutions

Work Mode: Work from office

Working Days: Monday to Friday

Job Description:

- We are seeking an experienced and client-focused Functional Project Manager to lead end-to-end implementation of enterprise retail solutions.

- The ideal candidate will be responsible for managing project delivery, gathering and translating functional requirements, coordinating cross-functional teams, and ensuring successful project go-live within defined timelines and scope.

Key Responsibilities:

Project Planning & Delivery:

- Lead end-to-end ERP implementation projects from initiation to go-live.

- Develop detailed project plans, timelines, and milestones using project management tools.

- Define project scope, deliverables, and success criteria.

- Ensure projects are delivered on time, within scope, and with high quality.

Client & Stakeholder Management:

- Act as the primary point of contact for customers during implementation.

- Conduct requirement-gathering workshops and solution discussions.

- Provide regular project updates and manage stakeholder expectations.

- Handle escalations and ensure timely resolution of critical issues.

Functional Expertise:

- Analyze and document business processes related to retail operations.

- Translate business requirements into functional specifications.

- Provide guidance on best practices in POS, inventory management, merchandising, and supply chain processes.

- Support solution configuration and ensure alignment with client needs.

Cross-Functional Coordination:

- Work closely with Technical, QA, Support, and Product teams.

- Allocate resources effectively and monitor team performance.

- Ensure smooth handover from implementation to support.

Governance & Risk Management:

- Identify project risks and develop mitigation plans.

- Ensure compliance with defined project management methodologies (Agile/Waterfall).

- Maintain project documentation and reporting standards.

- The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company

Key Skills:

1. Strategic Thinking

2. Client-Centric Approach

3. Leadership & Team Management

4. Strong Analytical & Problem-Solving Skills

5. Excellent Communication & Presentation Skills

Experience and Skills:

Required Qualifications:

- Bachelor's degree in Engineering, IT, Business, or related field.

- 15+ years of experience in ERP implementation and project management.

- Strong understanding of retail business processes and operations.

- Proven experience in managing large enterprise implementation projects.

- Experience working with global clients.

- Strong command over project management tools (e.g., MS Project).

- Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications:

- PMP / Prince2 or other project management certifications.

- Experience in SaaS or cloud-based retail solutions.

- Exposure to Agile and Waterfall methodologies.

Perks and Benefits:

- Pick & Drop facility from Saki Naka Metro.

- Complimentary breakfast and subsidized lunch facility available.

- Medical insurance coverage