(Experience in SAP / ERP Enterprise Sales - Customer Success & Strategic Growth)

Mumbai | 20+ Years of Experience | Senior Leadership Opportunity

ETP Group is looking for a seasoned business leader with a strong background in SAP and ERP sales who is ready to build deeper customer partnerships, grow strategic accounts, and drive long-term business value across India.

This is an opportunity to move beyond transactional sales and take ownership of customer success, enterprise relationships, renewals, upselling, cross-selling, and strategic account growth-while expanding your leadership impact in a growing technology business.

What will you lead?

Build trusted, long-term relationships with CXOs and key enterprise customers.

Drive customer retention, renewals, upselling, cross-selling, and account expansion.

Identify opportunities to increase customer value and grow revenue from existing accounts.

Lead strategic account plans, business reviews, customer engagement, and escalations.

Partner with internal teams to strengthen customer outcomes and long-term partnerships.

Lead the India customer success agenda, starting with Mumbai and Western India, with responsibility extending across the country.

Who are we looking for?

20+ years of experience, with a strong foundation in SAP/ERP sales and enterprise technology solutions.

Experience managing large enterprise customers and building strategic CXO-level relationships.

Proven capability in account growth, renewals, retention, upselling, and cross-selling.

Strong market understanding and customer relationships across Mumbai/Western India.

A strategic, commercially minded leader who wants to grow beyond conventional sales into broader customer and business leadership.

Relevant industry background is essential: We are keen to connect with professionals from SAP, ERP, enterprise software, and technology solutions sales. Profiles primarily from HRMS, staffing/recruitment, travel, or unrelated service-led industries will not be a fit for this role.

Location & Travel

Mumbai | Work from Office - 5 days a week

- Extensive domestic travel is required, including trips of 2-3 weeks at a stretch, depending on business needs.

Why consider this opportunity?

A chance to leverage your SAP/ERP sales expertise, deepen your strategic customer leadership, and grow into a high-impact role spanning customer success, enterprise relationships, and revenue expansion across India.

If you're ready for the next chapter in your leadership journey, we'd love to hear from you. Kindly share your updated resume on jyoti.kumar@etpgroup.com.

Additionally, we request you to share the following details:

- LinkedIn Profile:

- Update resume:

- Total years of experience:

- Relevant experience in Customer Success / Account Management (post sales management):

- Experience working with SAP or an SAP Partner organization:

- Experience with SaaS / Cloud / Enterprise Software sales:

- Experience in the Retail / e-Commerce industry (if you have sold to these industries please name them):

- Product(s) / Solution(s) handled:

- Current CTC (Fixed + Variable):

- Expected CTC (Fixed + Variable):

- Notice Period:

- Current Location (please mention your locality):

- Willingness to travel for 2-3 weeks at a stretch, if required (Yes/No):

We look forward to hearing from you and taking the discussion forward.

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