
Description:
- Manage incoming complaints through multiple channels (e.g., hotline, emails, online platforms).
- Conduct initial assessments to determine scope, severity, and the appropriate investigation strategy.
- Maintain confidentiality while ensuring timely and transparent communication with relevant parties.
- Plan, coordinate, and execute investigations, including evidence collection, data analysis, and witness/subject interviews.
- Lead and oversee ethics investigations in collaboration with HR and other internal or external stakeholders.
- Engage and coordinate with external investigators where required.
- Conduct fair, unbiased, and fact-based investigations into alleged misconduct, policy violations, or breaches of the Companys Code of Conduct & Ethics.
- Document investigation findings clearly, accurately, and comprehensively.
- Prepare and present investigation reports and recommendations to the Disciplinary Committee.
- Track, monitor, and follow up on corrective actions and remediation plans.
- Build and maintain periodic reports, dashboards, and metrics related to ethics program data and investigation outcomes.
- Develop, review, and maintain policies such as the Whistleblower Policy, Disciplinary & Grievance Policy, and related compliance frameworks.
- Ensure policies comply with applicable laws, regulations, and industry best practices.
- Stay up to date on emerging trends, regulations, and global best practices in ethics and compliance investigations.
- Conduct training and awareness programs on ethics, reporting mechanisms, and expected standards of conduct.
- Promote a strong speak up culture across the organization.
- Build and maintain trusted partnerships with leaders, functional heads, and other member firms' compliance teams, as required.
- Provide leadership with insights, trends, and recommendations regarding ethical risks and compliance matters
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