Eridium Digital - Account Manager - Social Media

Description:

Eridium Digital is a leading digital marketing agency specializing in digital advertising.

We pride ourselves on delivering tailored digital solutions that help businesses maximize their online presence and achieve measurable growth.

As a Account Manager - Social Media , you will be responsible for managing client social media accounts end-to-end, ensuring brand presence is consistent, engaging, and results-driven.

You will plan, execute, and monitor campaigns across platforms, coordinate with creative teams, and be the bridge between clients and internal stakeholders.

Roles & Responsibilities:

Account Management & Client Communication:

- Serve as the main point of contact for client social media accounts.

- Build strong client relationships by understanding goals, addressing concerns, and sharing performance updates.

- Collaborate with clients on campaign briefs, strategies, and creative direction.

Social Media Strategy & Planning:

- Develop and execute platform-specific strategies (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.

- Create social media calendars aligned with brand tone, campaign goals, and industry trends.

- Monitor competitors and identify opportunities for differentiation.

Content Coordination & Campaign Execution:

- Coordinate with design, copywriting, and video teams to deliver engaging creatives.

- Ensure timely execution and posting of content across channels.

- Write/oversee compelling captions, hashtags, and CTAs.

Performance Tracking & Reporting:

- Track KPIs such as engagement, reach, impressions, CTR, and conversions.

- Analyze campaign results and prepare reports with actionable insights.

- Suggest data-driven improvements to maximize performance.

Trendspotting & Innovation:

- Stay up to date with platform updates, emerging trends, and viral content opportunities.

- Experiment with new formats (Reels, Stories, Live sessions, etc.) to keep brands relevant.

- Propose innovative campaign ideas to strengthen brand identity.

Requirements:

- 2+ years of proven experience in social media marketing/management, preferably in an agency setup.

- Strong understanding of social platforms, algorithms, and content best practices.

- Hands-on experience with tools like Meta Business Suite, Hootsuite, Buffer, or similar.

- Ability to interpret social media analytics and translate data into actionable strategies.

- Excellent communication and presentation skills with client-facing experience.

- Strong organizational skills with the ability to multitask and meet deadlines.

- Creative flair with an eye for detail and brand consistency.

Nice to have:

- Experience with paid social media campaigns (Facebook Ads, LinkedIn Ads, etc.

- Knowledge of basic design or video editing tools (Canva, Adobe tools, CapCut, etc.

- Exposure to influencer collaborations, UGC campaigns, or community management.

- Passion for digital storytelling and emerging social platforms (TikTok, Threads, etc.

Why Join Us?

- Opportunity to manage social media strategies for dynamic and diverse brands.

- Exposure to cutting-edge digital marketing practices.

- Work in a collaborative, fast-paced, and growth-oriented environment.

- Fixed weekends off, ensuring work-life balance.

- Comprehensive medical insurance coverage for self