Enterprise Business Analyst - IT

Role: Enterprise Business Analyst

Location: Remote

Required Domain Expertise:

- Enrollment & Eligibility

- Benefit Administration

- Vendor Integrations

- Claims Administration

- Contribution Accounting

- TPA (Third Party Administrators)

- Payers

- Clinical, Billing & Payment

- Member, Provider, and Employer-facing portals/services

Responsibilities:

- Partner with business and solution delivery owners to define and document requirements for assigned products/services.

- Write user stories, acceptance criteria, feature description decks, and process flows, ensuring traceability throughout the delivery lifecycle.

- Manage UAT and requirement traceability to validate business needs.

- Maintain a solid knowledge base of functional/system capabilities across the product portfolio.

- Collaborate with stakeholders and product teams to drive consensus on scope, design, and implementation.

- Conduct impact analysis for changes in functionality and provide problem-solving solutions to meet business needs.

- Ensure alignment of requirement management with delivery approach and schedules.

- Drive product quality, timely delivery, and customer satisfaction.

- Present information effectively to customers, business stakeholders, and IT teams.

- Develop business, product, and vendor specifications for integrations and implementations