Description:

Job Summary:

- Lead and manage associates responsible for providing Capacity Planning and Management to overall Ensono shared IT infrastructure and contracted client environments.

- This position requires an individual that can also be hands-on and able to step-in at times to perform functions.

- The role requires a detail-oriented individual who will be responsible for providing capacity management capabilities for large, diverse and fast-growing infrastructures which include Mainframe, IBMi/AIX, and Private Cloud environments.

- Responsibilities include overall governance of Global IT Capacity Management for multi-location hosted environments.

- Developing capacity strategies which support organizational and tower lead support initiatives.

- Delivering solutions that provide repeatable metrics to measure organizational infrastructure capacity and provide input to resource trending and forecasting.

- Define and develop processes to perform system and workload forecasting, modeling, and trending in support of the organizational global enterprise environment.

- Performance Analysis using internally developed and vendor tools to increase efficiency through automation and/or template utilization as appropriate.

- Identify and investigate cost reduction opportunities, efficiency improvements and methods to support technologies in our environments.

- Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies.

Duties And Responsibilities:

- Proficient with Microsoft Office tools.

- Manage multiple projects with minimal support and continuing shifting priorities.

- Database and data warehouse/data lake concepts and experience.

- Strong knowledge and practical comprehension of corporate IT computing processes and methodologies.

- Working knowledge of IT platforms (compute, storage, network).

- Brings prior experience to organize and define work for complex or ambiguous situations.

- Provides consultation, training, and knowledge sharing to associates.

- Actively contributes to domain body of knowledge.

- Provide mentoring to lower-level job roles as needed.

- Define technical strategies within the team and unit.

- Provide Support and technical expertise and guidance to other teams and towers.

- Lead and mentor high complexity assignments to other associates on the team.

- Establish strong relationships with teams and outsource partners through continuous dialogue and support.

- Enable team members to be successful by providing opportunities for continual learning and professional growth.

- Leadership and support to teams on platform agnostic strategies related to capacity methodologies.

- Define, engineer, and deploy automation solutions for capacity team supported processes.

- Perform Analytic Modeling tools used to right-size solutions.

- Provide support on designs for new client opportunities and technology refreshes.

- Principle transformation partner of enterprise and supported clients IT processing technologies.

- Innovation thought leader on emerging technologies and automation solutions.

Qualifications:

- Required Typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5-years experience; or equivalent work experience.

- Preferred Understands the competitive landscape from both a business and technical perspective.

- Travel % 10%.

- Any reference to years of experience should be disregarded in the UK.