Our client is building a category-defining AI voice platform that already powers millions of real customer conversations every day, with over 2 million outbound calls initiated daily across leading financial institutions and digital platforms. With over $1M in ARR and active deployments across marquee enterprises in lending, fintech, and consumer internet, the platform is operating at meaningful production scale and solving mission-critical business problems.

The company has raised $4.2M in funding, including a recent $3.2M round, backed by respected institutional investors with a strong track record of building enduring businesses in technology and financial services. Founded by a seasoned leadership team with deep expertise across AI, product, and BFSI, the organization combines technical depth with real-world execution capability to build scalable AI systems designed for reliability, performance, and long-term impact.

Roles & Responsibilities:

Client Strategy and Problem Structuring:

- Develop a deep understanding of client business models, operational priorities, and growth objectives.

- Structure ambiguous business challenges into clearly defined problem statements, hypotheses, and execution plans.

- Identify opportunities where AI-driven solutions can deliver measurable improvements in growth, efficiency, or customer engagement.

- Strategic Client Engagement and Relationship Ownership

- Act as a strategic partner and trusted advisor to client stakeholders.

- Ensure strong alignment between client objectives and internal solution development.

- Build long-term client relationships anchored in consistent delivery of value and outcomes.

Client Retention and Engagement Expansion:

- Identify opportunities to expand the scope and impact of existing client engagements.

- Drive initiatives that strengthen client retention and deepen strategic partnerships.

- Support the evolution of engagements from initial deployment to broader business integration.

Cross-Functional Leadership and Execution:

- Translate client requirements into structured internal priorities for product and engineering teams.

- Work closely with cross-functional teams to ensure effective solution design and execution.

- Drive initiatives end-to-end, from problem definition through implementation and impact realization.

Preferred Experience:

- 3-6 years of experience in management consulting, strategy, or similar problem-solving roles.

- Prior experience at leading consulting firms is strongly preferred.

- Experience working on business transformation, growth strategy, or operational improvement initiatives.

- Exposure to technology, SaaS, AI, or high-growth startup environments is advantageous.

- Strong academic background preferred.

What's on Offer?

- High Ownership, High Visibility

- Consulting Rigor with Execution Impact

- Operate in a high-growth setting where scope expands quickly based on performance.

- Strategic Exposure Across Functions

- Competitive Compensation with Long-Term Upside