Employee Relations Professional - BPO/KPO

Employee Relations | Shift Timing : 2-11PM (Hybrid)

This role is with a leading global technology organization.

We are looking for a core Employee Relations (ER) professional with strong experience in handling corporate workplace investigations and employee issues.

- SPOC for investigating workplace situations, grievance, conflicts, employee issues for the organization

- End to End redressal of employee complaints

- Ensure timely closure of investigations and upkeeping the ER records in all relevant systems

- Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations

- Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses

- Lead the Workplace Harassment committee

- Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly

- Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals

- Regular audits of processes & policies in compliance with existing labor laws.