About the Role Were looking for a dynamic and strategic E-Commerce Operations Manager to lead and grow our online business across both marketplace platforms and direct-to-consumer (D2C) channels. This is a high-impact role that blends strategy, operations, digital marketing, and cross-functional collaboration to drive sales, enhance customer experience, and unlock new revenue opportunities. Key Responsibilities : Sales & Growth Strategy - Develop and execute annual business plans for e-commerce sales across marketplaces and D2C platforms. - Identify new growth avenues and innovative business models in the online space. - Drive YoY revenue growth with a customer-centric mindset. Marketplace & Partner Management - Build and manage strong relationships with key online partners (Amazon, Nykaa, Flipkart, etc.). - Negotiate trade terms, handle escalations, and drive joint growth initiatives. - Align product assortment and promotional plans with partner strategies. E-Commerce Marketing - Collaborate with internal marketing teams to launch digital-first campaigns tailored for each channel. - Approve and track ROI of promotions, discounts, and customer acquisition initiatives. Operations & Fulfillment - Oversee listing, stock planning, order management, and seamless partner coordination. - Optimize processes for better speed, accuracy, and customer satisfaction. Compliance & Governance - Ensure alignment with all legal, commercial, and policy regulations governing e-commerce. - Conduct periodic audits and implement checks for process and partner compliance. People & Team Leadership - Lead with empathy and a growth mindset to inspire high-performing cross-functional teams. - Foster a culture of innovation, inclusion, and performance. What You Bring : - Proven track record in managing e-commerce operations or category/business management roles. - Strong negotiation, analytical, and digital acumen. - Passion for customer experience, technology, and online business growth. - Experience working with both marketplace platforms and D2C websites is a plus.

Bangalore

Ecommerce Operations Manager 

Job Description for Ecommerce Operations Manager  in Skyleaf consultants in  Bangalore for (7-15) years of experience. Apply Now!