Role Overview:

Our client is seeking a high-performing Ecommerce Manager to lead our Key Account Management strategy within the fast-paced FMCG sector in Mumbai.

In this role, you will serve as the primary architect for our online sales growth, managing high-stakes relationships with major e-retailers and quick-commerce platforms.

Manage relationships with certain key E-Commerce and Quick Commerce platforms such as:

Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Swiggy Instamart and other relevant platforms.

Experience:

- 3 - 8 years of relevant experience in E-Commerce, Quick Commerce, Key Account Management or Modern Trade.

- Experience in FMCG / Beauty & Personal Care / Consumer Goods will be preferred.

- Strong experience managing major E-Commerce/Quick Commerce platforms.

You will work cross-functionally with supply chain, marketing, and finance teams to ensure seamless product availability, optimized visibility, and aggressive market share expansion.

By owning the P&L for your assigned accounts, you will directly influence our digital revenue trajectory and ensure our brand remains a category leader in the rapidly evolving online grocery and convenience landscape.

Key Responsibilities:

- Drive top-line revenue and profitability by managing the end-to-end P&L for key e-commerce and quick-commerce partners to ensure sustainable growth.

- Negotiate annual joint business plans and promotional calendars with platform category managers to secure premium visibility and maximize conversion rates.

- Analyze real-time sales data and consumer trends to refine assortment strategies, ensuring our product mix aligns with the specific demand patterns of quick-commerce users.

- Collaborate with the supply chain and logistics teams to maintain optimal inventory health and minimize stock-outs across regional fulfillment centers.

- Execute data-backed marketing campaigns and trade activations to enhance brand discoverability and increase share of voice against competitors.

Required Skillset:

- Demonstrated expertise in managing complex P&L structures and driving profitable growth within the FMCG or consumer goods e-commerce ecosystem.

- Proven ability to build and sustain high-level relationships with key stakeholders at major online retailers and quick-commerce platforms.

- Strong analytical proficiency in interpreting sales metrics, platform algorithms, and consumer behavior data to translate insights into actionable business strategies.

- Exceptional communication and negotiation skills, with the ability to influence internal and external partners to align on common commercial objectives.

- A proactive, problem-solving mindset suited for a fast-paced, on-site work environment in Mumbai, requiring high adaptability to shifting market dynamics.

- A degree from a premier business school is preferred, reflecting a strong foundation in sales, marketing, or general management.