eCommerce Manager - D2C

Responsibilities:-

- Develop and maintain strong relationships with key stakeholders at eCommerce portals to drive growth within the channels. In depth knowledge of Amazon seller central is a must.

- Work closely with internal teams to ensure listing, pricing, promotions, reviews and content are optimized for each portals requirements.

- Manage the account including case logs, listing issues, payment reconciliations and account optimization.

- Manage product listings, descriptions, and pricing in the online store.

- Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.

- Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement.

- Analyse customer behaviour and trends to identify growth opportunities and areas for improvement.

- Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges.

Skills required :

- Minimum 3+ years of experience as an e-commerce manager/ D2C manager

- Experience in managing D2C websites is a must.

- Existing relationships with account managers at marketplaces and knowledge of advertising on such platforms

- Experience in wellness/supplements for D2C brands would be a huge plus. Exposure to beauty category is desired.