eCommerce Manager

Description:

Were Hiring: E-Commerce Manager Domatel Services

Location: Surat

Experience Required: 5 - 7 years

Company: Domatel Services

Role Type: Full-Time

Role Overview:

Domatel Services is looking for a highly skilled E-Commerce Manager to lead and scale our online marketplace operations.

The ideal candidate will be responsible for driving sales, managing product listings, optimizing performance on e-commerce platforms, and executing digital strategies to deliver strong growth.

Key Responsibilities:

Marketplace Management:

- Manage end-to-end operations across e-commerce platforms (Amazon, Flipkart, Meesho, etc.

- Oversee product listings, pricing, catalog accuracy, and content optimization.

- Manage inventory flow, reorder levels, and stock reconciliation.

Sales Growth & Performance Optimization:

- Develop and execute strategies to increase sales, improve rankings, and boost conversions.

- Track category trends, competitor activity, and market insights.

- Optimize ads, campaigns, and promotional activities for maximum ROI.

Operations & Coordination:

- Coordinate with logistics partners to ensure smooth shipping, dispatches, and returns.

- Handle order management, customer escalations, and resolution of platform-related issues.

- Work closely with procurement, finance, marketing, and warehouse teams for seamless operations.

Reporting & Analytics:

- Monitor daily/weekly/monthly sales, margins, and performance KPIs.

- Prepare dashboards, MIS reports, and data-driven insights.

- Recommend actionable strategies for improving efficiency and profitability.

Brand & Content Management:

- Improve product content: images, descriptions, A+ content, SEO listings.

- Execute brand-building initiatives across e-commerce platforms.

- Ensure compliance with platform guidelines and policies.

Desired Skills & Competencies:

- Strong understanding of marketplace algorithms, SEO, and e-commerce trends.

- Hands-on experience with seller dashboards, ad consoles, and marketplace tools.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication and cross-functional collaboration skills.

- Ability to manage high-volume operations and multitask effectively.

Preferred Qualifications:

- Bachelors degree in Business, Marketing, or related field (MBA is a plus).

- 5 - 7 years of proven experience in e-commerce marketplace management