eCommerce Manager

Description:

Key Responsibilities (KRA):

- Act as the POC for marketplaces and AMS agency

- Strong understanding of visibility assets, broad pricing, and ROI metrics

- Manage marketing budgets and visibility initiatives across marketplaces

- Coordinate with the logistics team to ensure timely fulfilment of B2B/B2C orders

- Ensure no stock-outs across marketplaces

- Manage liquidation/RTV of unmoving inventory to minimise write-offs

- Collaborate with the accounts team for recovery of dues from marketplaces

Daily:

- Sales performance across marketplaces

- Visibility/events executed (with screenshots) and next-day plan

Weekly:

- POs received from marketplaces (for sale model) and fulfilment status

- Updates on the marketing calendar received from marketplaces

- Visibility and discount plans for the upcoming month

- Performance review of ongoing visibility/discount campaigns

Monthly:

- Sales vs Target vs Spend analysis (with ROAS)

- Status of outstandings and account reconciliations

- Recovery updates from marketplaces

- Marketing budget and visibility plan for the upcoming month

- Details of FOC received and utilisation plans

- Stock holding statement