eCommerce Lead - Accessories Business

Job Scope:

Process Contributions

Sales Planning: Business Plan Formulation

- Develop the sales and marketing strategy and annual business plan in the E-commerce marketplace channel

- Negotiate & finalize annual contract and terms of trade with key accounts

- Plan and explore new avenues of growth

- Review and provide inputs of the sales performance against the plan on a regular basis.

- Review the annual maintenance contracts related to the partnership agreement and approve alternations based on working inputs.

- Coordinate with the product and brand teams to identify products based on the strategy, culture and customer base of the partner organization.

Stakeholder Management

- Maintain relationships with key accounts to identify opportunities for expansion and ensure overall pipeline & revenue growth within the channel

- Manage escalations related to promotion/ discount negotiations with the key accounts.

- Design, develop and approve partner schemes to boost targeted sales.

E-commerce Marketing

- Develop and approve channel specific marketing initiatives and ensure compliance.

- Coordinate with marketing teams and co-create new avenues of marketing- basis what works.

E-commerce: Marketplace Operations

- Provide guidance to the teams to create the promotion calendar for the marketplace e-commerce with coordination from the internal teams and manage escalations if any

- Manage and resolve conflicts among channels/partners/relevant stakeholders.

- Continuously evolve and improve the processes (internal and external) based on the needs of the customer, partner and business.

E-commerce: Regulation & Compliance

- Monitor and ensure the changes in the regulatory law related to the ecommerce sales and ensure compliance of the govt regulations and partner policies.

- Ensure commercial compliance and periodically review controls & balances in the system.

People & Talent Management

- Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged.

- Mentor and develop team using a supportive and collaborative approach.

Behavioral Skills:

- Customer Centricity

- Negotiation skills : advanced level

- Ambiguity tolerance

- Drive Results

- Interpersonal Effectiveness : high on emotional intelligence

- Influences for Impact

- Innately Curious

- Entrepreneurial Drive

- Nurtures Relationships

- Leads Diverse Teams

Knowledge:

- Business acumen

- Analytical ability

- Digital marketing