Role Overview:

We are looking for an experienced eCommerce professional to drive business growth, profitability, and operational excellence across marketplace and D2C channels. The role will be responsible for P&L management, revenue growth, marketing ROI, inventory, pricing, customer experience, fulfilment, and business analytics.

Key Responsibilities:

- Own and manage the eCommerce P&L, driving revenue growth, profitability, and margin improvement.

- Develop and execute strategies for marketplace business growth across relevant platforms.

- Drive D2C business growth through effective commercial and operational strategies.

- Monitor marketing investments and optimize marketing ROI to support profitable growth.

- Manage inventory planning, availability, and supply chain efficiency to support business requirements.

- Drive pricing and commercial excellence, including margin optimization and profitability improvement.

- Monitor customer experience and identify opportunities to improve customer satisfaction and retention.

- Oversee operations and fulfilment processes to ensure efficient and timely order execution.

- Leverage analytics and business insights to identify growth opportunities, track performance, and support decision-making.

- Work closely with cross-functional teams across merchandising, marketing, supply chain, operations, and finance to achieve business objectives.

Required Candidate Profile:

- Graduate in any discipline.

- Strong experience in eCommerce business management and operations.

- Proven experience in P&L management, revenue growth, and margin management.

- Strong understanding of marketplace and D2C business models.

- Experience in inventory management, supply chain, pricing, and commercial operations.

- Strong understanding of marketing ROI and performance-driven business growth.

- Experience in customer experience, operations, and fulfilment management.

- Strong analytical and business insight capabilities with the ability to use data for decision-making.

- Strong stakeholder management and cross-functional collaboration skills.

Key Skills:

- P&L Management - Revenue Growth - eCommerce Operations - Marketplace Management - D2C Business Growth - Category Management - Inventory Management - Supply Chain - Pricing & Commercial Excellence - Margin Management - Marketing ROI - Customer Experience - Operations & Fulfilment - Business Analytics - Business Insights - Profitability Management