eCommerce Head - D2C Business

Ecommerce Head with D2C Brand.

Locations : Delhi

Key Responsibilities:

1. Strategy & P&L Ownership

- Own and drive revenue and profitability across all 3P platforms

- Develop annual business plans, monthly targets, and growth initiatives

- Identify new platform opportunities (e.g., Blinkit, Jiomart, ONDC)

2. Account Management

- Lead relationships with category managers at each marketplace

- Ensure top-line visibility and bottom-line efficiency through data-driven decisions

- Secure access to visibility levers: deals, events, banners, ads, and exclusive programs

3. Operations & Supply Chain Alignment

- Collaborate with supply chain and warehouse teams for FBA/FBF stock planning

- Monitor fill rates, returns, and order fulfilment KPIs

- Resolve operational escalations and claims

4. Pricing & Promotions

- Define and optimize pricing strategy including margins, commissions, and discounts

- Plan promotions and visibility campaigns in sync with platform calendars

- Analyze ROI of promotional investments

5. Catalog & Content Management

- Oversee listing quality, images, videos, and A+ content

- Ensure regular updates and catalog hygiene for SEO and conversion

6. Advertising & Visibility

- Own marketplace ad spends and performance (ROAS, ACOS)

- Coordinate with ad agencies or internal team to drive high-ROI campaigns

7. Team Management

- Build and lead a team of marketplace executives, catalog specialists, and ad managers

- Drive execution, learning, and continuous improvement

Qualifications:

- Proven track record of scaling marketplace revenue >10 Cr/month

- Strong command over ecommerce metrics and tools (Helium10, Ads Console, BI dashboards)

- Experience in fast-paced, D2C or digital-first brand environment

- Data-savvy, aggressive executor, good at negotiations and platform relationships