eCommerce Business Controller

We are looking for a highly analytical and commercially driven Digital Business Controller to join the team and drive profitable digital growth across ecommerce channels. This role will play a critical part in understanding digital commercial performance, owning the digital P&L, and partnering closely with cross-functional stakeholders to drive revenue, profitability, and customer growth.

The ideal candidate comes with strong ecommerce and digital business experience, possesses a sharp analytical mindset, and is comfortable working in a fast-paced, data-driven environment.

Key Responsibilities :

Digital Business & P&L Ownership :

- Own and drive the digital P&L with a focus on profitable growth.

- Build, manage, and track digital budgets, forecasts, and financial sales plans.

- Monitor overall ecommerce business performance and identify opportunities to improve sales, profitability, and customer value.

Commercial Planning & Performance Management :

- Drive sales planning, forecasting, and performance tracking at weekly and daily levels.

- Analyze customer behavior, traffic trends, conversion metrics, and sales performance to generate actionable insights.

- Partner with commercial and digital teams to optimize pricing, promotions, and commercial activations.

- Track and optimize sales equation drivers including traffic, conversion, AOV, logistics, and customer acquisition.

Cross Functional Collaboration :

- Work closely with digital, commercial, operations, finance, and analytics teams to achieve business targets.

- Support leadership with financial reporting, business reviews, and strategic recommendations.

- Foster a collaborative and growth-oriented working style across teams.

Desired Candidate Profile :

Experience :

- 5+ years of experience in Ecommerce, Digital Business, Business Controlling, or Commercial Analytics roles.

- Prior experience managing or supporting digital P&L and revenue growth initiatives.

- Strong understanding of the digital commerce ecosystem, customer funnel, and ecommerce metrics.

Skills & Competencies :

- Strong analytical and problem-solving capabilities.

- Ability to synthesize data into actionable business insights.

- Strong commercial acumen with understanding of sales and profitability drivers.

- Excellent stakeholder management and communication skills.

- Ability to work independently in a fast-paced environment.

- Candidates from ecommerce, omnichannel retail, D2C, consumer internet, or digital-first organizations will be preferred.

- Exposure to retail analytics, customer analytics, and commercial planning is highly desirable.