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Senior Process Manager | Search Operation ( SEO) - eClerx Services Ltd. Description/Function : - Interface with the client independently on calls/emails/IM to give status updates on projects and help in issue resolution - Project management, task allocation, briefing and auditing team members work to maintain highest quality standard - Analyze website internal search (site search) & external search (SEO) performance and provide suggestions and strategy for improvements - Business Process Initiatives, Conceptualizing (or identifying), implementing & sharing process improvements - Measure various KPIs and identify trends - Create weekly reports, presentations and operation metrics on resource utilization, productivity etc. - Marketing effectiveness A/B testing, campaign performance, cross channel behavior - External Communication - weekly, monthly and quarterly meetings with clients - Project Review - Weekly Operations Review - Monthly Business Review - Quarterly Business Review - Internal Communication - team meetings, periodic reporting - Manage attrition, identify future staffing needs and formulate recruitment plans - Develop and conduct process health checks and knowledge audits - Develop, implement and maintain performance monitoring systems - Responsible for training and mentoring team members to develop skillset

Chandigarh

Punjab

eClerx - Senior Process Manager - Search Operations - SEO 

Job Description for eClerx - Senior Process Manager - Search Operations - SEO  in eClerx Services Ltd. in  Chandigarh Punjab for (6-10) years of experience. Apply Now!

eClerx - Senior Process Manager - Search Operations - SEO  | iimjobs.com