Role: Content Head

Location: Onsite - Andheri, Mumbai

EC-Council (www.eccouncil.org) is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Description:

The Content Head leads the vision, strategy, and execution of the entire cybersecurity learning content portfolio. This role oversees content innovation, acquisition, development, and delivery across all formats, including video courses, microlearning, labs, cyber ranges, certification pathways, and enterprise upskilling programs. The position requires a strong blend of cybersecurity domain knowledge, instructional design leadership, strategic thinking, and operational excellence to serve global learners and enterprise customers.

Responsibilities:

- Product Strategy: Develop a comprehensive product strategy that aligns with the company's overall business goals and market demands. This includes defining the vision for the company's cybersecurity eLearning products across many stakeholders including external customers, sales, customer success, engineering, design, etc.

- Market Research: Stay current with cybersecurity industry trends, customer needs, and competitive offerings through market research. Use this information to inform product development decisions.

- Quality Control: Coordinate with product development managers, instructional designers, content developers, and technologists to conduct a peer review and implement quality control.

- Innovation: Drive innovation enhances the effectiveness and engagement of training programs. Use forecasting and complex data signals to identify learner career paths, skills, and content to meet consumer, enterprise, and degree learner demand

- Content Acquisition: Driving strategic acquisition of content, including identifying and cultivating ideas and ongoing projects that align with our objectives.

- Industry Collaboration: Build and nurture relationships within research communities across several subject areas, leveraging networking skills to foster author engagement and collaboration.

- Product Launch: Coordinate with marketing, sales, and development team to drive product launch.

- Customer Feedback: Focus on understanding customer needs, pain points, behaviours and preferences, organise surveys and invent new delightful experiences.

- Regulatory Compliance: Ensure that eLearning products meet all necessary cybersecurity and educational regulatory compliance requirements.

- Performance Measurement: Define and monitor key performance indicators (KPIs) to assess the success and impact of eLearning products, adjusting as needed.

Characteristics:

- A strong understanding of cybersecurity principles, threats, and trends is essential for making informed decisions about the content and direction of cybersecurity eLearning products.

- The Content Head should have a strategic mindset to define the long-term vision and goals for the company's product offerings and how they fit into the market.

- Exceptional leadership skills to inspire and guide cross-functional teams in product development efforts.

- An openness to exploring new technologies and learning methods to keep the company's eLearning products fresh and effective.

- A data-driven approach to decision-making, using analytics and customer feedback to guide product improvements.

- Excellent communication and presentation skills to convey product strategies, visions, and value propositions to both internal teams and external stakeholders.

- The ability to adapt to changing market conditions and evolving cybersecurity threats is crucial for success in this role.

- A customer-centric approach, understanding customer needs and tailoring product offerings to meet those needs.

Qualifications:

- 8+ years of hands-on product management experience - both outbound and inbound, in a fast-paced agile development environment

- 5+ years of management experience leading a group of PM's

- Self-starter with strong creative problem-solving, facilitation, and interpersonal skills

- Skilled in discussing technical details with engineers & product design while also clearly communicating at a high level with leadership, sales, marketing, and customers

Additional Information:

We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.

EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr.sea@eccouncil.org and let us know how we may assist you.

To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country.

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