Posted by
Job Views:
389
389
Applications: 170
Recruiter Actions: 55
Posted in
Sales & Marketing
Job Code
1667172
Easyrewardz - Manager/Senior Manager - Key Account Management/Customer Success - BFSI Segment
Posted 2 weeks ago
Posted 2 weeks ago
Customer Success Manager/Senior Customer Success Manager/Senior Key Account Manager - BFSI
Description:
Responsibilities:
- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought.
- Must have deep understanding of the P&L levers in the BFSI domain.
- Should engage with the BFSI clients on their Business KPIs that could be influenced through Loyalty. Define Business Cases & Loyalty Program Constructs for BFSI Clients
- Manage budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.
- Maximize revenue potential for the organization through the client partnership. Tap on crosssell / upsell opportunities with existing Clients.
- Must build strong connections in the BFSI domain & leverage the network to grow the vertical with offering CX solutions to new Clients
- Liaison directly with the client, including when required with the senior management
- Convey progress on the account including presenting to the client periodically on
achievements and growth. Table recommendations that evangelize the program growth story
- Build case studies that can be used both with the client and within the organization to demonstrate the effects of loyalty and working with the organization
Didn’t find the job appropriate? Report this Job
Similar jobs that you might be interested in
Posted by
Job Views:
389
389
Applications: 170
Recruiter Actions: 55
Posted in
Sales & Marketing
Job Code
1667172
