Earthful - Senior Operations Manager

JOB TITLE: Senior Operations Manager

EXP: 3-6 YRS

SALARY: 10-16LPA

LOCATION: HYDERABAD

We're hiring a Senior Operations Manager to lead the backbone of our brand - Supply Chain, Factory Operations, and Warehousing. This is a high-ownership role where you'll work closely with leadership to build scalable, efficient and tech-enabled ops processes.

www.instagram.com/earthful.me/

www.linkedin.com/company/earthfulme/

Location: Full-time position, based out of Hyderabad

Responsibilities:

- Own the End-to-End Supply Chain:

- Manage procurement to last-mile delivery - ensure smooth coordination across factories, warehouses, and logistics partners.

- Handle demand planning, quality assurance, and onboarding of new manufacturing units; ensure adherence to timelines and compliance standards.

- Process Optimization: Identify opportunities for process improvements in warehousing, logistics, and manufacturing to reduce costs, improve efficiency, and enhance service levels.

- Lead WMS adoption, track stock movements, maintain healthy inventory levels, and reduce fulfilment errors or stockouts.

- Leverage Tech & Analytics for Scale:

- Use ERP tools, dashboards, and forecasting models to bring efficiency and visibility into ops. Strong command of data is a must.

- Build & Lead High-Performance Ops:

- Coordinate cross-functionally with CX, Finance, Product & Marketing. Build SOPs, reduce costs, and solve problems before they become bottlenecks.

- Team Leadership: Lead and manage a team of supply chain professionals, fostering a high- performance culture, providing training, and ensuring KPIs are met.

Skill sets:

- 2-4 years in ops/supply chain (FMCG/D2C preferred)

- Strong problem-solving and ownership mindset

- ERP/WMS experience, advanced Excel/Sheets skills (SQL/Python is a plus)