Dynata - Project Manager

Description:

About the job:

Responsibilities:

- Maintains full project ownership in delivering market research projects from commissioning to invoice.

- Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.

- Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynatas products and services.

- Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.

- Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.

- Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.

- Communicate project updates and status in a responsive and consultative manner throughout project field.

- Share knowledge across internal functional teams.

- Ensures survey quality using current market research methodologies.

- Tracks and manages complex project budgets and timelines

- Takes on high visibility/complex projects and runs projects across multiple methodologies

- Mentors junior staff and assists in their growth

- Able to stand in for Team Lead when needed

- Other duties as assigned.

Experience:

- At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.

Knowledge & Skill:

- Entry level for less complex professional roles not requiring a specific degree.

- Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.

- Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.

- Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight