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VP of Supply/ Partner Operations Bangalore About Dunzo : Our vision at Dunzo is to make cities more accessible and make local commerce more efficient. Our current mission is to become the logistics layer of every city that we are present in. We have made significant progress towards this mission and currently have one of the largest networks of delivery partners and stores in the top 10 cities of India. Our values of customer centricity, fearlessness, absolute ownership and respect for all have allowed us to grow and establish ourselves as one of India's fastest growing startups and most loved consumer brands. Backed by Google, Lightbox, Aspada Lightstone and other top investors, we are now making the next leap towards our vision. Join us if you want to play a part in re-imagining how commerce, courier and commute will play out in India's cities over the next decade. About Dunzo Merchant Services : Dunzo Merchant Services (DMS) is the logistics arm of Dunzo that interfaces directly with merchants. It is currently the largest on demand hyperlocal organization in the cities that it operates in, covering over 30K merchants ranging across (i) SMEs and SMBs (ii) Online Aggregators (iii) Omni Channel Enterprise Merchants addressing all of their hyperlocal needs. It is currently serviceable in 8 cities and we are looking to scale it to the top 25 cities of the country in the next 6 months and become the largest hyperlocal delivery player in the country. As we scale we plan to add newer service lines and products to eventually become the merchant OS. About this role : At DMS, we put our users (Merchants in this case) first. As the primary service is logistics, this role has the complete ownership of the foundations of the core value proposition - on demand logistics. This is CEO-1 role and part of the core group of all decision making at DMS. The role would be the singular owner of the entire partner fleet across the country, its service levels, its economics, product design and the large team operating it Responsibilities: Own the strategy and execution behind the supply design from optimizing economics in the existing cities to launching & scaling new cities Work with product, engineering and design leads to identify product intervention and features to reduce stockout and improve economics of the fleet Lead and coach teams across City supply operations Central supply operations and strategy team System abuse team Key KPIs : - Merchant & Partner NPS attributable to delivery fleet - Fulfillment Metrics: StockOut, Fulfilment Rate, Order Delivery Time - Economics: Cost per Order, Onboarding cost - Given part of the core team, all organizational KPIs Qualifications: - 10+ years of overall experience - 5+ years of operations experience with at least 3+ in people management - Strong problem solving and analytical skills. - Experience in building and scaling operations from 1 to 100, and working alongside stakeholders like the government and third party agencies - E-commerce, Hyperlocal, Supply Chain, Logistics experience - managing a scale of at least 1M orders/ week Good to haves: Prior experience in managing on-demand hyperlocal fleet Knowledge of multiple delivery fleet models would be an added advantage. Prior experience in leading large teams What we offer: Complete ownership of the foundational function of the company An opportunity to build the future of logistics and local commerce at one of India's fastest growing Startups

Bangalore

Dunzo - VP - Supply/Partner Operations 

Job Description for Dunzo - VP - Supply/Partner Operations  in Dunzo in  Bangalore for (10-15) years of experience. Apply Now!

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