- DREAMCAST is a leading player in the event technology industry, providing innovative solutions to create engaging experiences for clients and their audiences.
- Our mission is to empower brands with cutting-edge technology, enabling them to effectively connect with their target audiences.
- We believe in fostering a dynamic work culture that values creativity, collaboration, and continuous improvement.
- As we expand our operations in India, we are seeking an experienced Operations Manager to join our team and lead our on-site event management efforts.
Role Responsibilities:
- Oversee the planning and execution of various event tech operations.
- Ensure all events meet company standards for quality and efficiency.
- Lead and mentor a team of event coordinators / Volunteers, fostering their professional development.
- Develop and maintain strong relationships with clients to ensure their needs are met.
- Implement technology solutions to enhance event registration processes.
- Analyze event performance metrics and provide actionable insights.
- Handle on-site logistics, ensuring smooth execution of events.
- Oversee vendor management, ensuring quality services are delivered.
- Develop and maintain event timelines and schedules.
- Monitor and manage event-related risks, addressing issues promptly.
- Prepare and present operational reports to senior management.
- Stay updated on industry trends and emerging technologies in event tech.
Qualifications:
- A minimum of 2 years of experience in operations management in the event industry.
- Proven track record in managing large-scale events effectively.
- Strong leadership skills with experience managing teams.
- Excellent organizational and multitasking abilities.
- Proficient in event management software and tools.
- Strong analytical skills to assess event success and areas for improvement.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a strong problem-solving capability.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of budget management and cost control practices.
- Strong understanding of event industry trends and client expectations.
- Willingness to work on-site and travel as needed
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