Human Resource Manager ( Operations )
About The Opportunity:
We are a high-growth player in the IT consulting and operations management sector, delivering end-to-end digital transformation and technology solutions to global clients.
Our HR function is a strategic driver of operational excellence, employee engagement, and compliance, enabling us to scale rapidly while maintaining a people-first culture.
Role & Responsibilities:
- Lead and manage end-to-end HR operations including workforce planning, recruitment, onboarding, performance management, and offboarding.
- Develop, implement, and maintain HR policies, procedures, and best practices aligned with business objectives and statutory requirements.
- Partner with business leaders to forecast staffing needs, design talent acquisition strategies, and support employee lifecycle management.
- Drive employee engagement initiatives, retention strategies, and recognition programs to foster a high-performance culture.
- Ensure compliance with all applicable labour laws, statutory regulations, and internal audits across the organization.
- Mentor, coach, and develop a high-performing HR team, fostering continuous learning and operational excellence.
Skills & Qualifications:
Must-Have:
- 5+ years of HR generalist or operations management experience in a fast-paced environment.
- Bachelors/master's degree in Human Resources, Business Administration, or related field.
- In-depth knowledge of Indian labour laws, compliance, and statutory requirements.
- Proven expertise in recruitment, talent management, employee relations, and HRIS implementation.
- Strong interpersonal, communication, and stakeholder management skills.
- Analytical mindset with proficiency in HR metrics and reporting.
Preferred:
- Masters degree in HR Management, MBA, or equivalent.
- Certification such as SHRM-CP/SCP, CIPD, or equivalent HR credentials.
- Experience in the IT/Technology or BPO sector.
- Hands-on experience with HRIS platforms like SAP SuccessFactors, Workday, or similar.
- Prior leadership experience managing a team of HR professionals.
Benefits & Culture Highlights:
- Collaborative and inclusive work environment with opportunities for professional growth.
- Comprehensive benefits package including health insurance, paid time off, and wellness initiatives.
- On-site amenities such as cafeteria, wellness programs, and regular employee engagement events.
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