DMart - Lead - Content Development

FUNCTION : LEARNING & DEVELOPMENT

JOB TITLE : CONTENT DEVELOPMENT LEAD

Job Description:

- Conduct Training Need Analysis (TNA) & Identification for roles across functions (Operations, HR, Finance, etc.).

- Collaborate with Function Heads & SMEs to assess training needs.

- Develop curriculum and High-Level Design (HLD) after discussions with stakeholders and site visits.

- Observe role holders in Stores/DCs to gather insights and record findings.

- Design and develop content using ADDIE model, Instructional Design, Bloom's Taxonomy, and Adult Learning principles.

- Create Trainer & Participant Guides, PPTs, Pre/Post Training Assessments, and other training materials.

- Integrate diverse learning methodologies (classroom, videos, experiential learning, etc.).

- Prepare training collateral and ensure content is regionally suited (language and context).

- Write SOPs for various tasks using content writing techniques.

- Test and validate assessments on LMS/Moodle.

- Share best practices in content development.

- Assist with training implementation at various levels (Regional, Store, etc.).

- Conduct "Train the Trainer" sessions and provide feedback to facilitators.

- Develop content for easy conversion to online learning materials and coordinate with multimedia/graphic teams.

- Ensure content development stays within budget and follows schedule for timely training delivery.

- Measure content effectiveness and revise based on feedback.

- Foster a culture of learning and continuous development within the organization.

- Apply the Kirkpatrick model to measure training effectiveness.

- Supervise content development process, ensure team performance, and handle recruitment/induction of new team members.

- Track team progress, conduct reviews, and provide feedback (SWOT, Mid-Term, Annual Appraisals).

- Prepare MIS, trackers, and dashboards for team performance monitoring.

Skills & Experience:

- Candidate should have 10 years + experience.

- Excellent Verbal & Written Communication (English), Good Listening, Observation & Documentation skills, Time Management.

- Needs high degree of concentration, focus, eye for detail, perseverance. Ability to coordinate, collaborate, rework. Have good people skills and proven Leadership skills

- Observation, Listening, Articulation, Questioning, Documentation, Analytical, Logical reasoning, People Orientation, Time Management, Business acumen, Eye for Detail, Coordination, Collaboration, Leadership.

Job Location: Wagle Estate, Thane (Dmart Corporate Office)