Director/Senior Manager - Oracle - Lead to Revenue
Posted 1 week ago
Posted 1 week ago
Description:
- Champion digital transformation initiatives through innovative leadership
- Strengthen customer engagement by ensuring strong operational governance
- Lead and deliver large-scale Oracle CX transformation programs
- Build, mentor, and inspire a high-performing team focused on innovation and continuous improvement
- Partner effectively with business stakeholders to achieve strategic objectives
- Identify and implement opportunities for process optimization and efficiency gains
- Uphold the highest standards of professional integrity and service excellence
Preferred Qualifications:
- Experience in industries such as subscription services, telecom, SaaS, utilities, or retail
- Familiarity with Salesforce or other CRM ecosystems
- PMP, Agile, or ITIL certifications
- Hands-on experience with AI/ML-based CX solutions, chatbots, and automation tools
- 1015+ years of experience in CRM/CX technologies
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