Director - Sales - eCommerce Vertical - B2B SaaS/AI Services

Client:

One of the largest eCommerce players, listed and growing across other business verticals.

About the Role:

We are building a new-age AI Services (AI BPO) business that delivers outcomes - not software. This role is for a sales leader who thrives in ambiguity, enjoys selling new ideas, and can operate at the intersection of AI, services, and enterprise problem-solving. This is a 01 and 110 sales role where you will work closely with the leadership team to deeply understand customer needs, position our value proposition, and build long-term partnerships that drive business outcomes.

What You Will Do:

- Own and drive end-to-end enterprise/SMB sales cycles - from prospecting to closing.

- Define and continuously refine ICP, buyer personas, and buying journeys.

- Personally lead high-stakes deals, discovery conversations, and negotiations.

- Build structured sales motions for selling new, disruptive offerings.

- Map client org structures to identify true decision-makers, influencers, and blockers.

- Develop and iterate on pricing strategies and models (outcome-based, slab-based, pilots, risk-sharing).

- Identify product and service gaps through customer conversations.

- Work deeply with Product, Tech, and Ops to influence roadmap based on market feedback.

- Own continuous improvement of demoswhat we show, how we show it, and why it works.

- Coach the team on problem discovery, storytelling, and strategic selling.

- Continuously track competition and adapt sales playbooks accordingly.

What You Will Need:

- 7 -12 years of experience in B2B sales, with strong exposure to Indian mid-market / enterprise customers.

- Proven hunter mindset with a track record of closing complex, non-obvious deals.

- Experience selling new products, new concepts, or disruptive offerings.

- Strong comfort with cold outreach (calls, emails, LinkedIn).

- Excellent oral/written communicationyou can create crisp decks, proposals, and structured documents.

- Demonstrated negotiation strength across pricing, scope, and commercials.

- Strong understanding of technology and AI (you dont need to code, but you must get it).

- Exposure to consultative / solution selling rather than transactional sales.

- Prior experience in a high-growth or 01 environment.

- Ability to think strategically while executing tactically.

- High ownership and hunger.

- Sharp problem-identification and analytical skills.

- Bias for action, iteration, and learning.

- Comfortable operating without playbooks.