Director - Recruitment Process Outsourcing Services

Description:

Key Responsibilities:

- Lead and manage the RPO services team, ensuring recruitment goals and client expectations are consistently met.

- Develop and implement effective recruitment strategies, processes, and best practices to enhance overall recruitment efficiency and service quality.

- Build and maintain strong relationships with clients, understanding their recruitment needs and providing customized solutions.

- Monitor recruitment metrics and analytics to assess performance, identify gaps, and drive continuous improvement initiatives.

- Collaborate with cross-functional teams to optimize recruitment tools, technologies, and platforms for better efficiency.

- Manage client expectations, ensuring exceptional customer service and satisfaction throughout the recruitment process.

- Stay current with industry trends, emerging technologies, and best practices to maintain Talent Worxs leadership in RPO services.

Qualifications:

- Bachelors degree in Human Resources, Business Administration, or a related field; Masters degree preferred.

- Minimum of 10 years of experience in recruitment, including at least 5 years in a leadership role within RPO services.

- Proven track record of successfully managing RPO projects and delivering measurable results.

- Strong understanding of recruitment technologies, platforms, and operational workflows.

- Excellent interpersonal, communication, and negotiation skills.

- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.