KEY RESPONSIBILITIES
- Lead experience strategy (and partner with design) to develop customer and partner insights, heuristic and competitive experience analysis, and performance optimization strategies.
- Build relationships with leaders and partners to shape our overall strategy/plans.
- Build an inspired User Experience team. Set clear objectives while balancing short-term development with long-term career growth.
- Be an active member of our global creative leadership team, helping create the wider team's vision, culture and goals.
- Promote best practices to partners to support the strategic priorities of Search.
- Winning business, creating excellent digital experiences
DESIRED SKILLS & EXPERIENCE
- Demonstrated ability to lead the process of developing big ideas and designing complex interactions
- Significant experience conducting research and translating findings into design rationale
- Ability to interpret and challenge briefs and to produce work on budget and schedule
- Experience in leading collaborative design workshops with clients
- Expert level knowledge designing in modern design tools e.g., Figma, ProtoPie, Adobe XD
- Demonstrated storytelling and presentation skills
- Confident designing in a range of iterative approaches e.g., Agile, Lean, Design Sprints etc. approaches
- Stakeholder management, facilitation, and interpersonal skills
- Strong collaborator across creative, technology and strategy teams
- Strong work ethic, proactive nature and ability to take ownership of work with a passion for design
- Relevant industry training, qualifications or experience
- 10+ years of experience in an UX role creating strategy and designing products.
- Experience working with designers, product managers, and engineers.
- Experience integrating research programs throughout the life cycle, including experience with digital, global products.
- Experience using Agile/Scrum/Kanban methodologies
- T-shaped growth - Scope of project experience is essential (as opposed to deep expertise in a functional area)
- Experience with Adobe Creative Suite, including XD, Sketch, Figma, and PowerPoint
- A portfolio with examples that exemplifies excellent UX theory and research, compelling ideas, and solid usability designs
- Having fun and contributing to a strong design team culture
- Participate as a team, and give back to those in need in our annual One Day for Change, volunteering day
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