Director - People Operations

Description: Location: Bangalore/NCR (Hybrid) Reporting To: VP of Human Resources Type: Full-time

HR Codes Consulting is a fast-growing, dynamic consulting firm dedicated to providing cutting-edge human resource solutions to a diverse client base. We are looking for a visionary and experienced leader to join us and elevate our People Operations function.

We are seeking a seasoned and strategic Director of People Operations to lead and transform our core HR services. This is a critical leadership position, managing a team of six dedicated HR Operations resources and overseeing the entire employee lifecyclefrom "Hire to Retire".

You will be responsible for ensuring operational excellence, compliance, and a seamless employee experience across all HR processes, policies, systems, and governance within the organization.

That sounds like an impactful role! Here is a comprehensive Job Description for a Director of People Operations for HR Codes Consulting, covering the key responsibilities and requirements for a hybrid role based in Bangalore/NCR.

Key Responsibilities:

1. Strategic Leadership & People Management

- Lead and mentor a team of six HR Operations professionals, fostering a culture of high performance, accountability, accuracy, and continuous improvement.

- Develop and execute the strategic roadmap for the People Operations function, ensuring alignment with the overall business objectives of HR Codes Consulting.

- Manage team workloads, set performance goals, and provide ongoing coaching and development.

2. HR Operations Management (Hire to Retire)

- Oversee the end-to-end employee lifecycle, including onboarding, offboarding, transfers, promotions, and data management.

- Ensure all core HR processes are efficient, standardized, scalable, and documented.

- Drive initiatives to automate and streamline operational tasks to enhance efficiency and data integrity.

3. Policies, Governance, and Compliance

- Develop, implement, and maintain HR policies and procedures that comply with local labor laws (specifically for India/Bangalore/NCR) and best practices.

- Ensure rigorous HR Governance and data security standards are maintained across all systems and processes.

- Oversee and ensure 100% adherence to all statutory and labor compliances across the organization.

4. Payroll and Compensation Support

- Provide leadership and oversight for the monthly payroll cycle, ensuring accurate, timely, and compliant processing.

- Partner with Finance and HR Business Partners on compensation administration processes.

5. HR Systems and Technology

- Act as the SME (Subject Matter Expert) and owner for all HRIS (Human Resources Information Systems) and related technology platforms.

- Lead the selection, implementation, and optimization of HR technology to improve operational efficiency and employee experience.

6. Employee Relations and Grievances

- Manage and resolve complex employee grievances and disciplinary matters in a fair, consistent, and compliant manner.

- Serve as a trusted resource and partner for managers and employees on policy interpretation and operational issues.

Required Qualifications:

Education: Bachelors degree in Human Resources, Business Administration, or a related field. An MBA/Master's degree is highly preferred.

Experience: 10+ years of progressive experience in HR Operations, with a minimum of 3-5 years in a leadership role managing a team.

Domain Expertise: Deep knowledge and hands-on experience across the entire HR lifecycle, including Payroll, Statutory Compliance, HR Systems, and Policy development in India (Bangalore/NCR).

People Leadership: Proven ability to effectively lead, motivate, and develop a team of HR professionals.

Technical Proficiency: Strong expertise in managing and optimizing HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM, or similar).

Compliance Acumen: Up-to-date, comprehensive knowledge of Indian Labor Laws, PF, ESI, Gratuity, and other relevant statutes.

Competencies & Skills:

Strategic Thinking: Ability to translate business needs into operational strategy.

Change Management: Experience driving and managing large-scale process improvements and system implementations.

Communication: Excellent written and verbal communication skills; ability to interact confidently with all levels of the organization.

Problem-Solving: Strong analytical and decision-making skills with an acute attention to detail.