Shift: UK Shift

Experience: 12+ Years

Employment Type: Full-Time

Job Overview:

- We are looking for an experienced Senior Director - Ecommerce to lead large-scale ecommerce and media commerce operations within a Global Capability Center (GCC) environment. The ideal candidate should possess strong expertise in ecommerce strategy, digital commerce, performance marketing, media planning, and enterprise-scale campaign execution across global markets.

- The role requires deep understanding of ecommerce ecosystems, marketplace advertising, retail media, digital media platforms, and integrated commerce strategies. The candidate will work closely with teams across the United States, Europe, and Asia to drive high-impact ecommerce initiatives in a collaborative and multicultural environment.

- The ideal candidate should have strong leadership experience managing large teams of 100+ members and driving operational excellence, strategic growth, and cross-functional collaboration.

Key Responsibilities:

- Lead end-to-end ecommerce and media commerce strategy for global and multi-market clients across digital and ecommerce platforms.

- Drive integration of media commerce campaigns with overall digital media planning and execution strategies.

- Manage and oversee execution, optimization, and performance tracking of ecommerce and retail media campaigns across search, display, DSP, and off-platform marketing channels.

- Collaborate with global teams across regions including the United States, Europe, and Asia to deliver scalable ecommerce solutions and operational excellence.

- Lead strategic ecommerce planning initiatives across marketplaces, e-grocers, hyperlocal commerce platforms, and digital retail ecosystems.

- Drive adoption and evangelization of ecommerce capabilities across client media plans and internal planning frameworks.

- Work closely with client teams, media teams, ecommerce teams, activation teams, analytics teams, and platform partners to ensure seamless campaign execution and performance delivery.

- Monitor campaign KPIs, ecommerce metrics, marketplace performance, media efficiency, and business growth objectives.

- Lead and mentor large-scale ecommerce and performance marketing teams with responsibility for hiring, capability -development, performance management, and succession planning.

- Drive process optimization, automation initiatives, and scalable ecommerce delivery frameworks within GCC operations.

- Provide strategic recommendations on ecommerce growth, retail media investments, audience targeting, and digital commerce innovation.

- Build strong relationships with ecommerce platform partners, marketplace teams, and external stakeholders to support business growth initiatives.

- Stay updated with evolving ecommerce trends, consumer behavior, retail media innovations, and performance marketing advancements.

- Ensure governance, operational excellence, quality delivery, and stakeholder satisfaction across ecommerce programs and campaigns.

Required Skills & Experience:

- 12+ years of experience across ecommerce, digital media, performance marketing, retail media, category management, business development, or strategic alliance functions.

- Strong GCC experience is mandatory.

- Proven experience managing large teams with exposure to handling 100+ team members.

Deep understanding of:

- Ecommerce ecosystems

- Marketplace operations

- E-grocers

- Hyperlocal commerce platforms

- Retail media networks

Strong expertise in:

- Ecommerce Marketing

- Media Commerce

- Performance Marketing

- Retail Media

- Marketplace Advertising

- Digital Campaign Management

Hands-on understanding of digital advertising and media platforms including:

- Google Ads

- Meta Ads

- Amazon Ads

- DSP Platforms

- Ecommerce Ad Platforms

Experience managing ecommerce campaigns across:

- Search

- Display

- DSP

- Off-platform performance marketing channels

- Strong understanding of ecommerce ad products including Amazon Search, Amazon DSP, and marketplace advertising ecosystems.

- Experience in performance marketing, media monetization, ecommerce category management, strategic alliances, or ecommerce key account management.

- Strong analytical, stakeholder management, leadership, and communication skills.

- Ability to drive cross-functional collaboration across global teams and matrixed organizations.

- Strong business acumen with the ability to align ecommerce strategies with client business goals and growth objectives.

Preferred Candidate Profile:

- Experience working with enterprise-scale ecommerce and digital commerce transformation programs.

- Strong leadership capabilities in managing large teams, mentoring senior managers, and driving organizational growth.

- Ability to lead strategic discussions with senior stakeholders and enterprise clients.

- Passion for ecommerce innovation, retail media evolution, and global digital commerce trends.

- Experience working with multinational teams and large-scale global operations environments.